Vinted Members Express Displeasure Over Sizing Changes
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has revised its sizing categories for female and kids' apparel but did not contact all users about the change.
Digital Channels Response
Countless users and merchants are posting online saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.
The platform stated the new system was more in line with other platforms.
They have suggested members to check their listings and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Modifications
Previously, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was previously a 12 but is now a UK 16-18.
Shopper Accounts
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Necessary Adjustments
A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she stated.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: previously, the service retracted a modification concerning shipment methods after backlash from users.
